Cookie Policy | Nine Casino Australia
We use cookies and similar technologies to keep Nine Casino working, secure and relevant to you. This policy sets out, in plain language, what we place on your device, who else may set cookies when you visit us, and the controls you have. You do not need any technical background to follow it.
What Cookies Actually Are
A cookie is a small text file that a website saves on your device when you visit. It is not a program and it cannot read anything else on your computer or phone. Each cookie stores a label and a value, for example your chosen language or a random session identifier, and the website reads that label the next time you arrive.
Think of a cookie as a cloakroom ticket. You hand it back to us on each visit, and we use it to recognise you so you do not have to log in again mid-session or reselect your currency. Alongside classic cookies we may use local storage and pixels, which work in a similar way; everything in this policy applies to them too.
The Cookies We Set
Strictly necessary
These keep the site operational and cannot be switched off in our settings. They maintain your login session, keep you authenticated between pages, remember your deposit limits and apply fraud-prevention checks. Without them, games will not load and you cannot stay logged in.
- Session cookies that expire when you close your browser
- Authentication cookies that keep you logged in
- Security cookies that help us block fraudulent logins and bot traffic
Functional
Functional cookies remember the choices you make: your language, your preferred currency (AUD by default for our Australian players), and whether you have already seen an important notice. They save you from resetting the same preferences every visit.
Analytics
We use analytics cookies to understand, in aggregate, how visitors move through the site. Which lobby tiles get clicked, where players drop off during registration, how long a game session lasts on average. The data is aggregated and helps us fix problems and improve navigation. It does not identify you personally.
Marketing
Marketing cookies let us and our advertising partners show you offers that are relevant, such as a cashback promotion for a game type you already play, instead of generic ads. They also limit how often you see the same banner. You can decline this category at any time without losing access to the site.
| Cookie type | Purpose | Typical duration | Opt-out |
|---|---|---|---|
| Strictly necessary | Session, login, security | Session to 30 days | Cannot be disabled |
| Functional | Language, currency, preferences | Up to 90 days | Via our cookie banner |
| Analytics | Aggregated behaviour data | Up to 90 days | Via our cookie banner |
| Marketing | Retargeting and offer relevance | Up to 365 days | Via our cookie banner |
Cookies From Third Parties
When you visit ninecasino-aud.com, some cookies are set by providers we work with rather than by us directly. We allow only three categories of third-party cookies, and each provider works under a data-processing agreement with us.
Analytics providers measure site performance and help us detect technical faults. Advertising networks serve and measure the promotional campaigns described above under marketing cookies. Payment providers may set cookies when you open a deposit or withdrawal flow, to keep your transaction secure and prevent fraud; these are strictly necessary and are not used for tracking.
We do not permit third parties to use cookies on our site for purposes we have not disclosed here. If a provider changes what its cookies do, we reassess whether it stays on the page.
Manage Your Cookie Preferences
On our site
The first time you visit, our cookie banner lets you accept all categories or reject everything except strictly necessary cookies. You can also open granular settings and toggle analytics and marketing individually. Change your mind later through the Cookie Preferences link in the site footer; the banner stays accessible at all times, not just on your first visit.
In your browser
Every major browser lets you block or delete cookies yourself. In Chrome, go to Settings, then Privacy and security, then Third-party cookies. In Safari, open Settings, then Privacy, and use Manage Website Data. In Firefox, look under Settings, Privacy and Security, then Cookies and Site Data. In Edge, use Settings, then Cookies and site permissions.
What happens if you block
Blocking strictly necessary cookies breaks the site: you will be logged out on every page change and games will not launch. Blocking analytics or marketing cookies has no effect on gameplay, deposits or withdrawals; you simply see less tailored offers. Deleting cookies regularly means you will need to log in again and reset your preferences.
How Long We Keep Them
Retention depends on the category. Session cookies vanish the moment you close your browser. Strictly necessary cookies persist up to 30 days so your login survives normal use. Functional and analytics cookies run for up to 90 days. Marketing cookies last up to 365 days, after which they expire on their own. When you delete cookies in your browser, all of these go immediately regardless of their scheduled expiry. Closing your account with us also clears any non-essential cookies on your next visit.
| Category | Retention |
|---|---|
| Session (strictly necessary) | Until you close your browser |
| Authentication and security | Up to 30 days |
| Functional preferences | Up to 90 days |
| Analytics | Up to 90 days |
| Marketing and retargeting | Up to 365 days |
Updates to This Policy
If we add a new cookie, change a provider or adjust a retention period, we update this page and post a notice in the site lobby for at least 14 days. Where the change affects marketing or analytics cookies, we ask for fresh consent through the banner rather than assuming your previous choice carries over. Questions about anything here go to [email protected], and our live chat is staffed 24/7.
Frequently Asked Questions
Can I play at Nine Casino without any cookies?
No. Strictly necessary cookies keep your session, login and game loading working, and we cannot switch these off. Analytics and marketing cookies are fully optional and you can decline them in the banner.
Do cookies share my personal details with advertisers?
Marketing cookies let ad networks recognise your device to show relevant offers, but they do not carry your name, email or transaction history. Analytics data is aggregated and does not identify you personally.
How do I change my mind after accepting everything?
Open the Cookie Preferences link in the footer at any time and adjust each category, or clear cookies in your browser settings. Your next visit will then follow the new choice.
Do payment providers set their own cookies?
Yes, when you open a deposit or withdrawal flow, the payment provider may set cookies to keep the transaction secure and prevent fraud. These are strictly necessary and are not used for tracking or advertising.